Technology Manager (Ceramics - West Asia)

Job location:
Nadiad, India
Created moment:
April 24, 2024
Job reference:
REQ - 07699

The Company


The world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022.
Imerys delivers high-value-added, functional solutions to a great number of sectors, from processing industries to consumer goods. The Group draws on its understanding of applications, technological knowledge and expertise in material science to deliver solutions by beneficiating its mineral resources, synthetic minerals and formulations. Imerys’ solutions contribute essential properties to customers’ products and their performance, including heat resistance, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and water repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.
If you want to grow your skills and develop your career, find out more at www.imerys.com

The Position

Technology Manager (Ceramics - West Asia)

Job Summary

Key responsibilities:

  • Senior member of the West Asia Ceramics Commercial team - Support and drive business ambition via technology and customer technical support.

  • Support sales in defining value creation model/s for customer via product application uniqueness, new product development OR overall application specificity ( e.g re-formulation). 

    • The role actively support sales team in value selling concept, such that, customer can count on perceived value of Imerys offer, than just price of product.

    • Simply put, support sales for solution selling.   

  • Define and lead the technical support for customers, production units, and development projects for West Asia (primarily India, Bangladesh, and Sri Lanka).

  • Lead self and develop others (coach others) in  the technical support team and the lab.

  • Travel within west asia  to meet customers ( customer senior managers. MD, CEO etc) and support selling technical advancement from Imerys.

  • Manage development projects (product innovation) and New product developments.

Project Management:

  • To be an active member of the Technical Support team, visiting customers when necessary.

  • To define and organize the Technical Support team on different aspects

    • Identify the necessary resources

    • Train/recruit staff depending on workload – application interest

    • Define the equipment’s – procedures and facilities in complement with existing ones

    • Support the routine management of laboratory functions.

  • To organize the customer technical support in coordination with the sales team

  • Understand the market attractiveness by application in terms of actors– size – technical challenges – competition and product value. Prioritise the actions to better address each application.

  • Be in charge of the new product development pipe in collaboration with the marketing/sales/production team

  • Give technical expertise on mineral and applications to support the development projects

  • Interpret and report the findings of technical work and communicate at required levels

  • Understand customer challenges and pain points and be proactive in devising solutions

  • Have a strong safety culture and ensure that relevant company HSE procedures are followed within the department

 

JOB SPECIFICATIONS

Education and Experience:

  • Bachelor in Engineering / Master, qualification in materials science, industrial minerals, refractories, ceramics or ceramics-related science. Diploma with significant experience will be considered.   

  • This position required +20 years of experience.. However, exceptional talented individual with >10 yrs can be considered for interviews.

  • Wide experience in ceramics industry-related laboratory, R&D, Technical roles (ideally whiteware ceramics manufacturer, especially Sanitaryware application). Technical Support experience will be a plus.

  • 5 years in leading technical/technology team (Manager level) is a plus.

 

Knowledge, skills, abilities and other characteristics:

  • Committed and autonomous.

  • Self-motivated, ability to lead and motivate the team.

  • Good command of written and spoken English

  • Ability to communicate and work with all levels of management & cultures.

  • Customer focused and big picture oriented.

  • Organized and rigorous, pay attention to details.

  • Operational experience in production environment.

  • Some basic financial knowledge for project appraisal.

  • Budgeting / planning and execution experience.

  • Extended HSE knowledge.

IMERYS Leadership Competencies:

  • Cares for Self & Others:

You demonstrate self -awareness and nurture an inclusive and safe environment empowering people to do their best.

  • Collaborates for Success:

You work together across boundaries to achieve shared goals.

  • Commits to Customers:

You Understand (Internal & External) customer needs to take action to meet them.

  • Drives Results:

You deliver sustainable results and strive for excellence.

  • Shapes The Future:

You think in long- term scenarios, anticipate future challenges and opportunities while prioritizing sustainability.





 

Position Type

Full time

and

Permanent

Only technical issues will be monitored through the below inbox:

recruiting.support@ imerys.com

PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED. 

To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. 

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.

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